Privacy Policy
Effective date: 27 September 2026
This Privacy Policy explains how Finfolab Technologies LLP collects, uses, stores and discloses information when you visit or use TradeAction. It is intended to be read together with the Terms of Service.
1. Information You Provide
Depending on the service used, we may collect information such as your name, email address, mobile number, city, account-opening interest, callback requests, support enquiries, registration information and information needed to provide a requested service.
2. Automatically Collected Information
When you use the website, technical information such as IP address, browser/device information, referring pages, visited pages, timestamps and service logs may be collected for security, troubleshooting, analytics and administration.
3. Cookies and Similar Technologies
TradeAction may use cookies or similar technologies for essential website functions, session handling, security, preferences and analytics. Browser settings can be used to control cookies, although disabling essential cookies may affect some functionality.
4. How We Use Information
Information may be used to provide requested services, respond to account-opening or callback enquiries, support users, process payments through authorized providers, maintain platform security, troubleshoot issues, improve services, communicate operational updates, prevent fraud or misuse, and comply with legal obligations.
5. Communications and Marketing
Where permitted and applicable, contact information may be used for product or service communications. Users may request to stop optional promotional communications through the available unsubscribe/opt-out mechanism or by contacting support.
6. Sharing and Service Providers
Information may be shared with affiliates and service providers where reasonably necessary to deliver requested services, process transactions, operate infrastructure, provide communications, maintain security or comply with law. Third-party services are also governed by their own privacy practices.
7. Legal Disclosure
Information may be disclosed where required by law, court order, regulatory request or where reasonably necessary to protect legal rights, investigate misuse, prevent fraud or protect users and the public.
8. Security
We use reasonable technical and organizational safeguards appropriate to the services provided. No online service or transmission method can guarantee absolute security.
9. Data Retention
Information is retained for as long as reasonably necessary for service delivery, support, legitimate business requirements, dispute handling, security and applicable legal or regulatory obligations.
10. External Links
TradeAction may link to third-party websites or services. Finfolab Technologies LLP is not responsible for the privacy practices or content of those independent third parties.
11. Privacy Requests
For privacy-related questions, access/correction requests or other applicable data requests, contact support@tradeaction.in using the contact details above.
12. Policy Updates
This policy may be updated when our services, technology or legal requirements change. The effective date identifies the currently published version.